# Privacy Statement

Source: https://goldstartransfers.com.au/privacy-statement/
Last updated: 2026-04-23

## GOLD STAR TRANSFERS Privacy Statement

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**1. Purpose** Gold Star Transfers i s committed to protecting the privacy of our customers, drivers, and business partners. This Privacy Statement explains how we collect, use, store, and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). **2. What Information We Collect** We may collect personal information necessary to provide safe, reliable, and compliant passenger transport services, including customer details, booking information, driver accreditation records, operational data, GPS trip information, and payment records. **3 . How We Collect Information** Information is collected through booking forms, direct communication, onboarding processes, and operational systems used for dispatch, safety, and regulatory compliance. **4 . Why We Collect and Use Personal Information**We use personal information to deliver transport services, manage bookings, ensure safety, meet TMR and BEA compliance obligations, process payments, investigate incidents, and improve service delivery. **5 . Disclosure of Information** We may disclose information to regulatory authorities, insurers, payment processors, and technology providers where required to operate our services or comply with legal obligations. We do not sell personal information. **6. Storage and Security**Gold Star Transfers takes reasonable steps to protect information through secure storage, restricted access, password-protected systems, and secure disposal of outdated records. **7. Access and Correction** Individuals may request access to, or correction of, personal information we hold about them by contacting us. **8 . Retention of Records** Records are retained only as long as required for service delivery, legal compliance, audit requirements, and dispute resolution. **9 . Complaints** Privacy concerns can be directed to Gold Star Transfers. If unresolved, complaints may be referred to the Office of the Australian Information Commissioner (OAIC). **10. Contact Details** Gold Star Transfers 11 Wattlebrush Grove Molendinar 4214 +61 (0) 419 799 714 [info@goldstartransfer.com.au](mailto:info@goldstartransfer.com.au) **11. Policy Updates.** This Privacy Statement may be updated periodically to reflect changes in operations or legal requirements. The current version i s available upon request. Gold Star Transfers – Privacy Commitment